Silicon Valley · Chauffyr operating model
What arriving in Silicon Valley with a chauffeur actually looks like
The vehicle that meets you
Late-model Mercedes-Benz E-Class or S-Class for one or two passengers, Cadillac Escalade for three to five with luggage, and Executive Sprinter vans for groups up to twelve. Vehicle class is chosen from your headcount and luggage count, and the price is confirmed in writing before you book. The chauffeur’s name, mobile and plate are confirmed by SMS and email the night before departure (or on dispatch for same-day rides).
Flight tracking & wait time
Our 24/7 reservations desk watches the flight (commercial) or tail number (private aviation) from before block-out. Commercial arrivals carry 60 minutes of complimentary wait after wheels-down to clear immigration and baggage; private aviation includes 15 minutes of complimentary wait after actual landing time, and is met plane-side where the FBO permits, lobby-side otherwise. Non-airport pickups carry 15 minutes of complimentary wait at the quoted pickup time.
Upfront USD quote, written confirmation
Every quote is in USD; your confirmed quote is locked when you book — no distance surcharge, no fuel surcharge. The 20% gratuity is added when you book; any wait time beyond the complimentary windows above are the only post-ride line items on the receipt. Written confirmation of chauffeur, vehicle and pickup follows by email. Our 24/7 desk responds right away.
24/7 US-based reservations desk
The desk takes same-day and overnight requests by phone when the quote widget on this page isn’t enough — for multi-stop itineraries, late-night private arrivals, event-week movements or corporate billing changes. Call +1-833-457-5466.