Answered by our concierge
Common questions
Is Chauffyr always better than rideshare?
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For a flight-tracked arrival, a multi-city roadshow or a sensitive trip, Chauffyr is the correct product. The right tool depends on the job.
What is complimentary wait time for airport pickup?
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Chauffyr includes 60 minutes of complimentary wait at commercial airports after actual landing, and 15 minutes at FBO/private-aviation and non-airport pickups. Chauffeurs hold at no additional charge while a tracked tail is inbound. Rideshare operators publish their own policies; most are substantially shorter and some charge per-minute waiting from arrival at the pickup.
What does all-inclusive chauffeur pricing mean?
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Chauffyr quotes an upfront USD price before booking that includes tolls, parking, airport fees, fuel and the complimentary wait window; a 20% gratuity is added when you book. Rideshare base fares typically exclude surge, long-wait, cancellation, airport pickup and toll charges — the quoted fare is a base, not a total.
How far in advance should I book a chauffeur?
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For an airport arrival we recommend 24–72 hours in advance so the tail-number tracking and FBO coordination lock in; for an hourly as-directed day with multiple stops, 48–72 hours; for Sprinter groups or private-aviation FBO pickups, 2–7 days. Last-minute bookings are accepted when the bench has availability.
Is Chauffyr cheaper than premium rideshare?
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We do not claim that. A premium rideshare tier is a marketplace product with surge; Chauffyr is a prearranged chauffeur service with upfront USD quotes. On a upfront-quoted weekday a rideshare Black-tier ride can quote lower than a Chauffyr fare; on a Friday-evening surge window the comparison can flip. The right comparison is total-cost-of-ground over a quarter, not a single quoted fare.