What happens from touchdown onward
Guests walking off a flight into Boston Logan find their driver one of two places: kerbside at the pre-arranged pickup zone, or inside baggage claim with a discreet name board (the latter is a Meet & Greet add-on). From there it's a 15–40 minute drive along Ted Williams Tunnel → I-93 → Memorial Dr into Cambridge. Harvard / Kendall Square / MIT. Red Line construction windows push to 40 min. Expect to see or pass: Harvard Yard, Kendall Square, MIT, Charles Hotel.