What happens from touchdown onward
Guests walking off a flight into Newark Liberty International find their driver one of two places: kerbside at the pre-arranged pickup zone, or inside baggage claim with a discreet name board (the latter is a Meet & Greet add-on). From there it's a 25–75 minute drive along NJ Turnpike → Lincoln Tunnel or Holland Tunnel into Manhattan. Lincoln Tunnel is the chokepoint 7-10am and 3-8pm. Off-peak 25 min — EWR becomes a legitimate alternative to JFK/LGA. Expect to see or pass: Midtown West, Chelsea, Tribeca, FiDi.